Karibu docs
31 guides across 8 sections. New here? Start with the overview, then getting started.
Start here
What Karibu is, how Duma works, and the fastest path from signup to your first draft.
Autonomy & control
The two independent autonomy dials, the guardrails behind them, and the review queue.
How autonomy works (start here)
The two independent controls — both safe by default — and when to raise them.
Reply autopilot modes
Off, Ask, Review, Plan, Auto — what each reply mode actually does.
Guardrails: the send-time gate stack
Every check a message must pass before Karibu lets it leave.
The review queue
Approve, then Duma enrols — nothing sends the moment you click.
Connect your channels
Send from your own inbox and WhatsApp. Most operators start with webmail — 5 minutes, no OAuth app.
Connect your webmail (SMTP/IMAP)
The recommended 5-minute path — no Google Cloud, no OAuth app.
Connect Gmail (OAuth app)
The advanced one-time OAuth setup for native one-click sign-in.
Connect Outlook (OAuth app)
The advanced one-time Microsoft OAuth setup for native sign-in.
Connect WhatsApp Business
Full WhatsApp Cloud API setup — Business Manager, WABA, token, webhook.
Contacts & inbox
Find verified agents, read their intel briefs, and work every reply from one inbox.
Find contacts
Describe your ideal buyer in plain English; watch the quota and budget guards.
The inbox
Every reply across every channel, classified and ready to answer.
How your first contacts arrive
How verified contacts are discovered, cross-referenced, and delivered.
The AI intel brief
The six-section brief behind every contact, anchored to citations.
Replies & pipeline
How replies are detected, classified, and moved through the pipeline.
AI-drafted messages
Emails and LinkedIn messages drafted in your voice.
Outreach & sequences
Multi-step sequences, the built-in templates, and how send-rate caps keep you deliverable.
Build a sequence
Create a multi-step outreach sequence from a template or from scratch.
The built-in templates
The twenty question-led sequence templates and when to use them.
Send-rate caps & warmup
Daily/hourly caps, warmup, and automatic throttling.
Writing a good ICP
Make your ideal-client prompt specific enough to get relevant contacts.
Data & knowledge
What Duma reads, what it does not, and how your data is stored and protected.
Assets vs Knowledge
The Asset library vs the Knowledge base — which one Duma actually reads.
Export contacts to CSV
How CSV exports are generated, rate-limited, and delivered.
How we handle your data
Where your data lives, how it is backed up, and how deletion works.
Security & tenant isolation
Row-level security, encryption at rest, and webhook verification.
Account & billing
Tiers and pricing, inviting your team, and the LinkedIn Chrome extension.
Troubleshooting & support
Fix the two most common issues, and how to reach a human when you need one.
Can't find what you need? Get support.